Physiologix Wellness Studio (“we”, “us”, “our”) is located at 1280 Finch Ave W, Unit 106, North York, ON M3J 3K6, Canada. Our website address is: https://physiologix.studio.

We provide a wide range of services including:

Physiotherapy Services

• Orthopedic Physiotherapy

• General Physiotherapy

• Sports Injury Physiotherapy

• Neurological Rehabilitation

• Post-Surgical Rehabilitation

• Motor Vehicle Accident (MVA) Rehabilitation

• WSIB (Workplace Injury) Rehabilitation

• Pediatric Physiotherapy

• Concussion Management

• Vestibular Rehabilitation

• Postural Correction & Torticollis Management

Pelvic Health & Women’s Wellness

• Pelvic Floor Physiotherapy

• Prenatal & Postnatal Physiotherapy

• Incontinence & Pelvic Pain Management

• Diastasis Recti Rehabilitation

Massage & Manual Therapy

• Registered Massage Therapy (RMT)

• Deep Tissue Massage

• Relaxation & Therapeutic Massage

• Trigger Point Release

• Myofascial Release

Acupuncture & Traditional Therapies

• Medical Acupuncture

• Dry Needling

• Cupping Therapy

• Tui Na Massage

Osteopathy & Naturopathy

• Osteopathy

• Naturopathy & Natural Medicine Consultations

Holistic, Wellness & Preventive Programs

• Chronic Pain Management

• Mobility & Strengthening Programs

• Postural & Ergonomic Training

• Wellness & Lifestyle Programs

These services are tailored to help individuals recover from injury, manage pain, improve function and promote long-term wellness.

Comments 💬

When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user-agent string to help spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media 🖼️

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies 🍪

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites 🌐

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who we share your data with 🔗

We will not sell or lease your personal information. We may disclose your information to third-party service providers who assist us in scheduling services, managing communications, billing for insurance/claims (WSIB, MVA), analytics or supporting our integrated care model, but only under strict confidentiality obligations. We may also disclose your information if required by law, legal process or regulatory authorities.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data ⏳

Once you leave a comment, the comment and its metadata are retained indefinitely. This enables automatic approval of follow-up comments instead of holding them in moderation.

For lead-forms submitted via Meta platforms (Facebook/Instagram) and captured for our services (paediatric physiotherapy, pelvic floor therapy, etc), we retain the personal information only as long as necessary to fulfil the purpose for which it was collected (e.g., until your service or care cycle is complete, or until you withdraw consent) or to satisfy legal or insurance obligations (such as WSIB or MVA documentation). If you request deletion and no legal constraint prevents it, we will securely destroy or anonymise your information.

What rights you have over your data 🧑‍💼

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you (this does not include data we must retain for administrative, legal, or security purposes).

You have the following rights:

Request access to the personal information we hold about you
Ask us to correct any inaccuracies in your information
Withdraw your consent for certain uses of your information, e.g., marketing communications
Request deletion of your data (subject to legal or insurance retention requirements)
Be informed of and refuse any automated decision-making (if applicable)
In messaging via WhatsApp or SMS/Text: You may opt-out of further SMS/Text/WhatsApp messages at any time by replying “STOP” or contacting us directly. After opting out, you will no longer receive promotional messages via those channels, though we may still send essential communications related to your service/appointment.

Where your data is sent 📦

Visitor comments may be checked through an automated spam-detection service.

Lead-form submissions may be transferred to:

WhatsApp for chat initiation
EMR/clinic management systems for scheduling
Insurance/claim processors (WSIB, MVA) for documentation
Meta Platforms / Facebook for lead-form processing
All transfers are executed under policies consistent with Canadian privacy laws.

Changes to this policy 🔁

We may update this Privacy Policy periodically to reflect changes in our services, business practices or legal requirements. When we do, we will publish the updated version on our website and clearly indicate the new effective date. We encourage you to check this page from time to time.

Contact Us 📞

Physiologix Wellness Studio
1280 Finch Ave W, Unit 106
North York, ON M3J 3K6
Phone: +1 (437) 562-0952
Email: [email protected]